Using the EsGui command

The EsGui command makes it possible to interact with the interface of the SES Evolution agent. It can be used in scripts or in the shortcut to the interface on the Windows Desktop. The following are the options that this command offers:

/silent or /s Hides the agent interface (only its icon) in the Windows notification area.
/ShowPanel <panel>

Shows a specific tab of the agent interface. The possible values are:

  • ProtectionStatus: shows the Protection status dashboard,

  • Settings: shows the Preferences panel,

  • Contact: shows the Contacts tab of the Help and support panel,

    • Helpdesk: shows the Helpdesk tab of the Help and support panel.

  • Troubleshooting: shows the Diagnosis tab of the Help and support panel,

  • Logs: shows the Events tab of the Help and support panel.
/EnterMaintenanceMode Starts maintenance mode. The agent interface must be run with administration privileges, and maintenance mode must be allowed in the agent group settings. For further information, refer to the section Understanding self-protection on agents and performing maintenance operations.
/LeaveMaintenanceMode Quits maintenance mode. The agent interface must be run with administration privileges.
/GenerateDiagnostic <path.zip> /AcknowledgePersonalDataCollection /DiagnosticComment <comment>

Generates a diagnostic package without tracing. Specify the destination folder of the package. The /AcknowledgePersonalDataCollection parameter is mandatory to allow the collection of personal data. The /DiagnosticComment parameter is optional, and makes it possible to add comments.

For further information, refer to the section Troubleshooting issues.
/StartDiagnosticWithTraces /AcknowledgePersonalDataCollection Starts diagnosing and tracing.
/StopDiagnosticWithTraces <path.zip> /DiagnosticComment <comment> Stops tracing and finishes generating the diagnostic package. Specify the location to save the package.
/CancelDiagnostic Cancels the diagnostic in progress.
/GrantWebAccess Starts a period of temporary web access, if the policy allows it. For further information, refer to the section Accessing the web temporarily from the agent.
/ExportLogs Exports the agent's logs. You can specify the destination folder as an option. The agent interface must be run with administration privileges. For further information, refer to the section Reading logs of offline agents.
/ForceConnection

Forces the agent's connection to the agent handler to send logs and information about the status of the agent, and to get new configurations, policies or updates.
This option is the equivalent of clicking on the Check for updates button in the agent interface.
For further information, refer to the section Viewing the health status of an agent.