Agents

Requirements

Operating systems

Refer to the Product life cycle guide to find out more on compatibility with Microsoft Windows versions.
Processors for physical machines

64-bit processors with minimum 2 GHz Intel Pentium 4 or equivalent.

Itanium processors are not supported.
Processors for virtual machines

At least one virtual socket and one 1 GHz core per socket. Stormshield recommends one virtual socket and two 2 GHz cores per socket.
Physical memory At least 1 GB. Or more if the operating system requires it. Stormshield recommends 2 GB.
Disk space
  • At least 100 MB for installation,
  • At least 200 MB for data storage.

These are the disk space requirements for the NTFS file system. More space will be needed for updates and logs.
Network configuration
  • Outgoing communication:
    • TCP 17000 (RPC)
Network bandwidth At least 12 Kbit/s. Lower bandwidth may prevent the agent and agent handler from exchanging data.
Software Framework .NET 4.6.2 or higher.
Display At least 1024X768.
Certificate

VeriSign Universal Root Certification Authority certificate installed to verify the authenticity of SES Evolution updates.
It must be installed in the Trusted Root Certification Authorities or Third-party Root Certification Authorities certificate store.

You can download it directly in your MyStormshield client area, under Downloads > Stormshield Endpoint Security > Evolution > Resources. In the archive, the .bat file automatically installs the certificate in the certificate store with an administrator account.

Using agents on Microsoft Windows Server Core operating systems

See the Product Life cycle document for compatibility information with Microsoft Windows Server Core versions.

These operating systems have a reduced graphical interface. The agent's interface does not start automatically when a user session is opened (agent icon icon in the task bar on a 'standard' operating system). To display the agent’s GUI:

In addition, if requests for user confirmation are configured in a security rule, the agent will not open any window, automatically assuming that the answer to the confirmation is "no". There is no way for the user to reply with a "yes".