Agents

Requirements

Operating systems	Refer to the Product life cycle guide to find out more on compatibility with operating system versions.
Processors for physical machines	64-bit processors with minimum 2 GHz Intel Pentium 4 or equivalent. Itanium processors are not supported.
Processors for virtual machines	At least one virtual socket and one 1 GHz core per socket. Stormshield recommends one virtual socket and two 2 GHz cores per socket.
Physical memory	At least 1 GB. Or more if the operating system requires it. Stormshield recommends 2 GB.
Disk space	At least 100 MB for installation, At least 200 MB for data storage. These are the disk space requirements for the NTFS file system. More space will be needed for updates and logs.
Network configuration	Outgoing communication: Agent with version 2.7.1 or higher - port HTTPS 443 Agent with version lower than 2.7.1 - port TCP 17000
Network bandwidth	At least 12 Kbit/s. Lower bandwidth may prevent the agent and agent handler from exchanging data.
Software	Framework .NET 4.6.2 or higher.
Display	At least 1024X768.

Using agents on Microsoft Windows Server Core operating systems

See the Product Life cycle document for compatibility information with Microsoft Windows Server Core versions.

These operating systems have a reduced graphical interface. The agent's interface does not start automatically when a user session is opened ( agent icon icon in the task bar on a 'standard' operating system). To display the agent’s GUI:

Use the command EsGui.exe.

In addition, if requests for user confirmation are configured in a security rule, the agent will not open any window, automatically assuming that the answer to the confirmation is "no". There is no way for the user to reply with a "yes".