Updating agents

When you have updated SES Evolution from the Installation Center, you can then apply this version to one or several agent groups via the administration console. If some agents are not connected to agent handlers, apply the new version manually to these agents.

We recommend that you apply an update to a test agent group first to test the version before applying it to your groups in production.

To downgrade agents to an earlier software version of SES Evolution, ensure that the option Allow downgrading to older version is enabled in Choosing agent update settings.

The Agent groups - Modify privilege is required to update agents.