Authenticating with a TOTP
Once the TOTP solution is configured, users required to use TOTP authentication and who are enrolled must use a TOTP to authenticate. Users who are not yet enrolled must first follow the TOTP enrollment procedure.
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Go to the portal or launch the app on which you are authenticating.
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Enter your user name and password as usual.
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Open your Authenticator to obtain a TOTP. Check that you are authenticating on the right SNS firewall. As a reminder, the same TOTP cannot be used twice for two consecutive authentications.
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There are two ways to use the TOTP, depending on the portal or app in question:
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When there is a specific field to fill in. This applies especially to:
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The SNS firewall's captive portal,
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The SNS firewall's administration interface,
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The SN SSL VPN Client app.
Enter the OTP code in the specific field and log in. The field may be named "multifactor authentication", "2FA", "Code" or "OTP".
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When there is no specific field. This applies especially to:
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The console,
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SSH,
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The SN VPN Client Standard and SN VPN Client Exclusive apps,
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The OpenVPN apps.
Concatenate the TOTP to your usual password and log in.
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The images below provide a few examples of where the TOTP must be used. For more information, refer to the guide relating to the portal or app used.
SNS firewall's captive portal |
SN SSL VPN Client connection window |
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