IMPORTANT
Action required: Apply the fix for SNS firewall disks.
Please follow the procedure described in the How to update my SSD Firmware - Stormshield Knowledge Base article (authentication required).
SN SSL VPN Client
Connecting SSL VPN tunnels
Continue according to the mode that the SN SSL VPN Client uses.

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Double-click on the SN SSL VPN Client
icon in the Windows system tray to open the connection window.
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In the Firewall address field, indicate the IP address or FQDN of the SNS firewall to reach in order to set up the SSL VPN tunnel. If the port of the firewall’s captive portal is different from the default port (TCP/443), enter the address and listening port separated by colons (":"),
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In the User name field, enter the user’s login.
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In the Password field, enter the user’s password if necessary.
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If you select Use multifactor authentication, continue according to the multifactor authentication method used:
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Password + OTP code or TOTP: enter your one-time password in the OTP code field. The Password must be entered,
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OTP only: enter your one-time password in the OTP code field. The Password field must be left empty,
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Push mode: leave the Password and OTP code fields empty. During authentication, you must enter a code in the third-party application.
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Click on OK. The SN SSL VPN Client authenticates on the SNS firewall.
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If authentication is successful: The SN SSL VPN Client automatically receives its configuration, sets up the tunnel and adds the routes needed to reach remote resources,
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If authentication is unsuccessful: check the connection information. For multifactor authentication, ensure that the code you enter has not expired.
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Only if you are using multifactor authentication, double-click on the SN SSL VPN Client
icon in the Windows system tray to open the connection window, then select Use multifactor authentication.
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Right-click on the SN SSL VPN Client
icon in the Windows system tray, then click on Address book to open it.
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If the address book is protected by a password, enter it to open the address book.
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Select the address from which you are connecting and click on Connect.
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The connection window appears. If you are using multifactor authentication, continue according to the method used:
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Password + OTP code or TOTP: enter your one-time password in the OTP code field. The Password must be entered,
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OTP only: enter your one-time password in the OTP code field. The Password field must be left empty,
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Push mode: leave the Password and OTP code fields empty. During authentication, you must enter a code in the third-party application.
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SN SSL VPN Client authenticates on the SNS firewall.
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If authentication is successful: The SN SSL VPN Client automatically receives its configuration, sets up the tunnel and adds the routes needed to reach remote resources,
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If authentication is unsuccessful: check the address information.
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Right-click on the SN SSL VPN Client
icon in the Windows system tray, click on Manual mode and select the profile on which you are connecting.
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In the User name field, enter the user’s login.
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In the Password field, enter the user’s password if necessary.
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If you select Use multifactor authentication, continue according to the multifactor authentication method used:
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Password + OTP code or TOTP: enter your one-time password in the OTP code field. The Password must be entered,
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OTP only: enter your one-time password in the OTP code field. The Password field must be left empty,
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Push mode: leave the Password and OTP code fields empty. During authentication, you must enter a code in the third-party application.
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Click on OK. The SN SSL VPN Client authenticates on the SNS firewall based on the information entered in the connection window and the profile settings.
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If authentication is successful: The SN SSL VPN Client sets up the tunnel and adds the routes needed to reach remote resources,
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If authentication is unsuccessful: check the connection information. For multifactor authentication, ensure that the code you enter has not expired.
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Showing the connection information of SSL VPN tunnels
The color of the icon representing the SN SSL VPN Client indicates its connection status.
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The SN SSL VPN Client is connected. Scroll over the icon to show information about the SSL VPN tunnel (user name and address of the SNS firewall, time at which the connection was set up with the SNS firewall, IP address of the workstation through the SSL VPN tunnel and number of bytes exchanged). |
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The SN SSL VPN Client is in the process of connecting. |
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The SN SSL VPN Client is not connected or a connection attempt failed. |
Disconnecting SSL VPN tunnels
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Right-click on the SN SSL VPN Client
icon in the Windows system tray.
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Click on Stop VPN.