All models except SNi20, SNi40 and SNxr1200

IMPORTANT
You must use the power adapter provided with the product.

Before plugging in any devices

  • Ensure that neither your Stormshield product, the power cord nor power adapter is damaged.
  • Ensure that the power supply or power adapter of your firewall is compatible with the voltage of your power supply network.
  • When the product’s power cord or power adapter has a ground pin, it must be plugged into a properly grounded electrical outlet. Ensure that the connection is reliable and that the protective earth circuit of your installation complies with safety standards in force.
  • To be able to disconnect the product, ensure that the connection to the power supply is always easily accessible.

Prior to plugging any equipment into a -48VDC power supply module (SN1100, SN2100, SN3100, SN-L-Series-2200, SN-L-Series-3200, SN6100, SN-XL-Series-5200 and SN-XL-Series-6200 models)

Special considerations for equipment connected to a DC mains supply:

  • Please follow IEC, NEC, ANSI/NFPA 70 and CEC, Part I, C22.1 for all relevant field wiring instructions and cautions. The equipment must be installed by a qualified electrician
  • Before using the equipment, the chassis must be permanently and reliably connected to the protective earth circuit, using a yellow-green cable with these minimum ratings:
    •  1.5 mm² (16 AWG) on SN1100, SN2100 and SN3100 models,
    •  3.31 mm² (12 AWG) on SN-L-Series-2200, SN-L-Series-3200 and SN6100 models,
    •  5.3 mm² (10 AWG) on SN-XL-Series-5200 and SN-XL-Series-6200 models.
  • The equipment must be connected to the DC mains supply with an approved switch or breaker.
  • The equipment must only be connected to the DC mains supply with cables that have these minimum ratings:
    • 1.5 mm² (16 AWG) on SN1100, SN2100 and SN3100 models,
    • 3.31 mm² (12 AWG) on SN-L-Series-2200, SN-L-Series-3200 and SN6100 models,
    • 5.3 mm² (10 AWG) on SN-XL-Series-5200 and SN-XL-Series-6200 models.

Warranty and safety rules

Never take apart a Stormshield Network Security appliance on your own. Only Stormshield, which markets the Stormshield Network Security range, and its approved maintenance agents are authorized to do so. A seal label protects all Stormshield Network Security firewalls from being opened.

Your warranty will be rendered null and void as soon as you dismantle a Stormshield Network Security firewall on your own.

IMPORTANT
Never dismantle your Stormshield Network Security appliance, as doing so may cause hardware accidents and/or bodily harm.

IMPORTANT
Do not insert objects into the appliance’s vents – this may hinder the rotation of an internal fan or damage it, causing the appliance to overheat. This may also cause a short-circuit that may lead to the breakdown of the appliance.

IMPORTANT
Copper Ethernet cables connected to your Stormshield Network Security firewall must not be connected to other appliances located in other buildings.

In line with legal safety requirements, anyone performing any operation on a Stormshield Network Security range product must know and follow the safety indications below:

To the attention of maintenance teams:

WARNING
DANGER OF EXPLOSION IF BATTERY IS INCORRECTLY REPLACED. REPLACE ONLY WITH SAME OR EQUIVALENT TYPE RECOMMENDED BY THE MANUFACTURER. DISCARD USED BATTERIES ACCORDING TO THE MANUFACTURER’S INSTRUCTIONS.

Only qualified personnel from an approved maintenance center can perform operations on this component.

If a hardware issue occurs on your firewall or if one of the accessories does not match its description, contact your certified partner.

Installing an appliance outside a rack

Your product must be equipped with its non-slip rubber feet in order to reduce the possibility of your appliance slipping off the surface on which it has been installed.

These flexible non-slip rubber feet are to be attached to the underside of the chassis on SN160, SN160W, SN210, SN210W, SN310, SN510, SN-XS-Series-170, SN-S-Series-220, SN-S-Series-320, SN-M-Series-520, SN710, SN910, SN-M-Series-720, SN-M-Series-920, SN1100 and SNi10 models. Refer to the section Installation precautions for further information.

Assembly in a cabinet

For a racked installation, place heavier appliances in the lower section of the rack and lighter elements in the higher section. Refer to the section Installation in a 19" cabinet and rack for details on how to install an appliance in a racking bay.

Precautions

  • Installation kit: use only the installation kit supplied with the product for rack mounting.
  • Elevated Operating Ambient Temperature - If installed in a closed or multi-unit rack assembly, the operating ambient temperature of the rack environment may be greater than room ambient. Therefore, consideration should be given to installing the equipment in an environment compatible with the maximum ambient temperature (Tma) specified by the manufacturer.
  • Reduced Air Flow - Installation of the equipment in a rack should be such that the amount of air flow required for safe operation of the equipment is not compromised.
  • Mechanical Loading - Mounting of the equipment in the rack should be such that hazardous conditions due to uneven mechanical loading are avoided.
  • Circuit Overloading - Consideration should be given to the connection of the equipment to the supply circuit and the effect that overloading of the circuits might have on overcurrent protection and supply wiring. Appropriate consideration of equipment nameplate ratings should be used when addressing this concern.
  • Reliable Earthing - Reliable earthing of rack-mounted equipment should be maintained. Particular attention should be given to supply connections other than direct connections to the branch circuit (e.g. use of power strips).
  • Leakage current - considerations should be given to the summation of leakage currents when installing the equipment in a closed or multi-unit rack assembly.