Choosing the features to enable on agents

To avoid incompatibility issues or duplicates with other installed programs, some features on SES Evolution may need to be disabled.

  1. In an agent group’s Settings tab, go to the Active features section.
  2. Unselect the features that you want to disable.
    After the new configuration is applied, a message on the agents’ dashboard will indicate that these agents need to be restarted.

The agent interface displays the list of features, and their status, in the Protections tab of the Help and Support panel. For more information, see Getting help on the agent.