Managing users

WARNING
This section applies to the “Internal PKI” usage mode only.

If you are a security administrator, you can use SDS Encryption Portal to perform the following administration tasks:

  • Assigning administration permissions to other users: helpdesk, recovery, user deletion,

  • Granting access to all the protected files of one user to another user (Recovery) and assigning a new password to a user (Helpdesk),

  • Deleting users.

  1. Log in to SDS Encryption Portal as a security administrator. For further information, see Logging in to SDS Encryption Portal.
  2. Click on the icon at the top on the right, and select Manage users.
  3. In the Users menu, click on the user to whom you wish to assign permissions.
  4. In the Security administration permissions area, enable or disable the various permissions as needed:
    • Give a user’s access to another user (Recovery role). this role makes it possible to grant access to all the protected files of one user to another user, for example if the former user has left the company.
    • Change users’ passwords (Helpdesk role). this role makes it possible assign a new password to a user who has forgotten the password associated with his SDS Enterprise account.
    • Delete user
  5. Click on Apply.

An icon appears on the user's page indicating that they hold the Recovery and/or Helpdesk role(s).

After logging back on to SDS Encryption Portal, the user can now perform the operations that his role allows.

However, this user is not allowed to assign these roles to other users.

EXAMPLE
If Paul resigns from the company, this operation would allow his colleague Alice to access all of Paul's protected files after he has left. Alice will keep her own access privileges while holding those belonging to Paul.

  1. Log in to SDS Encryption Portal with a user account that has the Recovery role. For further information, see Logging in to SDS Encryption Portal.
  2. Click on the icon at the top on the right, and select Manage users.
  3. In the Users menu, click on the user whose account you wish to recover (Paul in our example).
    The information regarding this user appears.
  4. Click on Give access.
  5. Enter the full or partial name of the user to whom you wish to grant access (Alice in our example). The list of matches appears.
  6. Select your user, then click on Give access.

After logging back in to SDS Encryption Portal, Alice can now access all Paul's protected documents by inheriting his rights.

  1. Log in to SDS Encryption Portal with with a user account that has the Helpdesk role. For further information, see Logging in to SDS Encryption Portal.
  2. Click on the icon at the top on the right, and select Manage users.
  3. In the Users menu, click on the user whose password you wish to change.
    The user’s page appears.
  4. Click on Change password.
  5. Enter the new temporary password and confirm it, then click on Change password.
  6. Securely send the temporary password to the user. They will need to change it.
  1. Log in to SDS Encryption Portal with a user account that has user deletion privileges. For further information, see Logging in to SDS Encryption Portal.
  2. Click on the icon at the top on the right, and select Manage users.
  3. In the Users menu, click on the icon of the user to delete, and select Delete permanently.
  4. Confirm the deletion.