Managing passwords

WARNING
This section applies to the “Internal PKI” usage mode only.

If you use SDS Encryption Portal in “Internal PKI” mode, users have an account protected by a password specific to the portal. If users forget their password, they can request a password reset from their administrator.

Users can also change their password as often as they like, by providing both the old and the new password.

Inform your users of the following procedures.

If you have forgotten your password, to reset it:

  1. Contact your administrator who will issue you a temporary password.
  2. Log in to SDS Encryption Portal using this password. For further information, see Logging in to SDS Encryption Portal.
    The Expired password page appears.
  3. In the Old password field, enter the temporary password.
  4. In the Password and Confirm password fields, enter a new password that meets the security criteria listed.
  5. Click on Change.
    Your new password is saved and you are automatically logged in to SDS Encryption Portal with it.

As an administrator, for information on how to generate a temporary password for a user, see Managing users.

If you are concerned that your password is no longer secure enough and would like to change it:

  1. Log in to SDS Encryption Portal. For further information, see Logging in to SDS Encryption Portal.

  2. Click on the icon at the top on the right, and select Change password.
  3. Fill in the fields Old password, Password, and Confirm password. Comply with the criteria given for the new password.
  4. Click on Change.
    Your password has been changed.