The user authentication service requires the creation of user accounts at the firewall level. To access the features of this module, you must first create or configure your LDAP base (see document Directory configuration or module Users > Directory configuration).

The accounts contain all the information relating to these users:

  • Connection ID,
  • Last name,
  • First name,
  • E-mail address (optional),
  • Phone number (optional),
  • Description (optional).

The Users screen consists of 3 parts:

  • A banner showing the various possible operations,
  • The list of CNs (or users) in the first column on the left.
    Each user authenticated with a TOTP (Time-based One Time Password) will see their name followed by a green check in the TOTP column.
  • Information relating to users in the column on the right.

These are the tables indicating the maximum number of users that can be authenticated simultaneously according to the model of your firewall:

SN range SN160(W) SN210(W) SN310 SN510 SN710 SN910
Max. no. of users 15 30 50 100 200 500
SN range SN2000 SN2100 SN3000 SN3100 SN6000 SN6100
Max. no. of users 1000 2000 2500 4000 15000 15000
SN range SNi20 SNi40        
Max. no. of users 100 100        
Max. no. of users 50 100 200 500 6000  

Refer to the section Allowed names to find out which characters are allowed and prohibited in various fields.