SN2000 and SN3000

On these products, data is stored on one or two SSDs accessible from the front panel.
Each SSD can be easily extracted: to unlock its tray, press on the gray button while pushing it laterally towards the left.

Other data is stored on an internal flash module.


  1. Unscrew the 9 black countersunk screws with a Philips screwdriver.
  2. Open up the appliance by pushing the cover towards the back and removing it.
    This operation will tear the warranty sticker.
  3. Locate the Flash module:

  4. Unscrew the fastening screw of the Flash module with a Philips screwdriver, by keeping the associated hex spacer in place with a flat wrench:
  5. To extract the flash module, pull it gently and perpendicular to the motherboard.

This operation does not require the crossbar to be dismantled.


  1. Ensure that the screw of the Flash module remains outside the chassis.
  2. Put the cover back in place.
  3. Push it forward.
  4. Close the chassis back up using the 9 screws.