Reading logs

In the SNS firewall's administration interface

Some information can be accessed only if the user has been granted permissions to look up private data. If you hold this permission or a code to access private data, click on Logs: restricted access in SNS version 4 or on Restricted access to logs in SNS version 3 in the upper banner. For further information, refer to the technical note Complying with privacy regulations.

In SNSversion 4.x

  • In Monitoring > Logs - Audit logs > VPN, this log shows information relating to the various types of VPN tunnels (SSL or IPsec),

  • In Monitoring > Monitoring > Users, this log shows events relating in particular to authentication via SSL VPN tunnels. You can filter the contents of logs by Open VPN authentication to display them,

  • In Monitoring > Monitoring > SSL VPN tunnels, this log shows information regarding the sessions of users currently connected via SSL VPN tunnels.

In SNSversion 3.x

  • In Logs - Audit logs > Views > VPN, this log shows information relating to the various types of VPN tunnels (SSL or IPsec),

  • In Audit logs > Logs > SSL VPN, this log shows events, i.e., when users authenticate, or when SSL VPN tunnels are created and deleted,

  • In Monitoring > Users, this log shows events relating in particular to authentication via SSL VPN tunnels. You can filter the contents of logs by Open VPN authentication to display them,

  • In Monitoring > SSL VPN tunnels, this log shows information regarding the sessions of users currently connected via SSL VPN tunnels.

On the SN SSL VPN Client

  1. Right-click on the SN SSL VPN Client SN SSL VPN Client icon icon in the Windows system tray.

  2. Click on Logs.

On OpenVPN Connect

To read OpenVPN Connect logs, in the profile window, click on the icon in the shape of a newspaper on the right at the top.

Window to access logs on OpenVPN Connect Window to access logs on OpenVPN Connect