Viewing debug logs

An administrator from your organization may ask you to enable debug logs.

Enabling debug logs

1. Go to the Advanced settings menu, General tab.
2. Enable the setting Enable debug logs .

Accessing debug logs

These logs are found at the following locations. To access the service's logs, you must hold the required privileges on the workstation.

• In Windows:

  • Service logs:

    C:\ProgramData\Stormshield\SSL VPN Client\Logs\

  • User logs:

    C:\Users\<user>\AppData\Local\Stormshield\SSL VPN Client\Logs\

• In macOS:

  • Service logs:

    /Library/Application Support/Stormshield/SSL VPN Client/Logs/

  • User logs:

    /Users/<user>/Library/Application Support/Stormshield/SSL VPN Client/Logs/

• In Linux:

  • Service logs:

    /var/log/stormshield/sslvpnclient/

  • User logs:

    $HOME/.local/share/stormshield/sslvpnclient/logs/