Resetting firewalls

The default factory settings can be restored on a Stormshield Network Security firewall. This operation will bring the product back to its initial configuration. It does not modify the firmware version and only affects the active partition.

WARNING
Resetting a firewall will completely erase the settings configured on the product. This operation is irreversible, so do not apply this procedure unless absolutely necessary. You are therefore advised to make a backup beforehand.

WARNING
The product must not be unplugged while is it reinitializing.

After a few minutes, the initial settings will be recovered and the firewall will restart. This reset operation may take up to 10 minutes, so do wait until the end of the restart procedure before reconnecting to the firewall.

NOTE
The Online and Status (Run on SN6100, SNi20 and SNi40) LEDs will blink throughout the entire initialization phase. Two consecutive beeps (except on SN160, SN160W, SN210, SN210W, SN310, SNi20 and SNi40 models) and the lighted up Online (Run on SN6100, SNi20 and SNi40) LED indicate the end of the product’s startup sequence.

WARNING
This operation will also reinitialize the administrator’s password. The login and password are admin by default.