Levels of responsibility
SNS allows you to define various roles and levels of responsibility in order to ensure that you comply with the privacy regulations.
Supervisors are SNS administrators who hold Access to private data and Management of access to private data privileges. This means that they can view private data contained in logs. Whenever necessary, they can grant access to operators in the form of temporary tickets.
Operators are SNS administrators who can only view anonymized data by default and do not have access to private data. Whenever necessary, they can request a ticket for temporary access from their supervisor. A system event will be generated in alarms and on the dashboard when such tickets are used.
Every user can be assured that access to private data pertaining to him is protected and monitored. Detailed logs provide information every time such data is accessed: date, identity of the operator, actions performed, etc.