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IMPORTANT
SNS 3.x versions have reached End of Maintenance since July 1st, 2024.
We recommend that you update your SNS firewalls to a version with maintenance to guarantee the protection of your infrastructure.

# “Templates” tab

This section allows you to use a customized message for sending out e-mails. Six templates are available, each of them containing a body that differs according to the message that you wish to send out.

## Editing the template (HTML)

Each template has some content called the “body” (like in an HTML page). This consists of unformatted text that may contain simple HTML markers that may finalize the formatting.

These templates can be modified and may contain keywords which will later be replaced with values. For example, a keyword may automatically display the user’s name.

To modify contents, click on the button Edit.

The screen will be split into two parts:

- Top: preview of the e-mail template
- Bottom: Editing window

2 buttons allows you to modify the message’s body:

Insert a variable | This button allows you to select variables that will later be replaced with real values when the message is sent.
Apply default template | Allows resetting the template to its initial presentation. When you click on this button, the following message will appear: "Reset the contents of this template to its default values?”

## Vulnerability manager

- Vulnerability detection (detailed): detailed vulnerability report template, applied by default.
- Vulnerability detection (summary): simple vulnerability report template, applied by default.

## Certificate request

- Accept the certificate request: e-mail template specifying that the certificate request has been approved by the administrator.
- Reject the certificate request: e-mail template specifying that the certificate request has been rejected by the administrator.

## User enrollment

- Accept the user request: e-mail template specifying that the enrolment request has been approved by the administrator.

- Reject the user request: e-mail template specifying that the enrolment request has been rejected by the administrator.

## List of variables

E-mail templates dedicated to vulnerability detection:

- Mail subject ($Title)
- Subtitle ($SubTitle)
- Message summary ($MailSummary)
- Vulnerability summary ($VulnsSummary)
- Affected hosts ($HostsByVuln)
- Vulnerable applications ($VulnsByProduct)
- Message footer ($Footer)

E-mail templates used for certificate requests and user enrolment requests.

- User’s last name ($LastName)
- User’s first name ($FirstName)
- Date of the enrolment request ($Date)
- User ID ($UID)
- URL for downloading the certificate ($URL)

## Example of a report received by e-mail regarding alarms

Type | Minor
Action | Block
Date | 2010-10-11 15:08:32
Interface | dmz2
Protocol | tcp
Source | 10.2.18.5:55987 (ed:ephemeral_fw_tcp)
Destination | 66.249.92.104:80 (www.google.com)
Description | SQL injection prevention: suspicious instruction OR in the URL