Ensuring service continuity

To ensure service continuity in the event of a SES Evolution component failure, we recommend that you set up backoffice component redundancy.

We recommend that you install:

• At least two agent handlers per handler group, installed on two separate servers,

• At least two backend servers, installed on separate servers,

• Administration databases and logs on separate machines dedicated only to this purpose.

See the following sections for more information.

However, if the backoffice components cannot be implemented, we recommend that you regularly perform a full backup of your machines and store the backups securely.

Our recommendation:

• a complete snapshot for a virtual machine,

• a disk image for a physical machine.