Uninstalling agents

There are several ways to uninstall an agent. Administrator privileges are required, and the operation must also be allowed in the agent group configuration, except for the challenge-based method. For further information, refer to the section Allowing administrators to uninstall agents.

  • To uninstall several agents via a GPO, MECM (formerly SCCM), etc., run the executable EsSetupWorker.exe located in the installation_folder\SES Evolution\Agent\Bin. The default installation folder is C:\Program Files.
  • To uninstall an agent from an individual workstation, use the Uninstall menu in Programs and Features in the Windows control panel. EsSetup.exe is the program that will be run. If you want to use it in a script, refer to the section on Using the EsSetup command to find out which options it offers.
  • To uninstall an agent without administration privileges, using challenges, refer to the section Resolving issues with challenges.
  • If none of the above methods work, you can force an uninstall with the AgentRemovalTool.exe tool. Refer to the section below on how to use the tool.

In any case, the uninstallation takes effect only after the workstation has been restarted. All files associated with the agent will be deleted except the registry key HKEY_LOCAL_MACHINE\Software\Stormshield\SES Evolution containing the agent’s unique ID, which can be reused for a future installation.

The log file that captured the uninstallation will also be kept in the temporary folder of the user who uninstalled the agent.