Removing obsolete agents from the console

When agents are no longer used on the company’s workstations, they continue to appear in the monitoring table of the Agents tab in the console, and are counted in the number of agents that the license allows.

We recommend that you keep your agent list up to date to avoid exceeding the number of agents that your license allows, and populating the database with agents that no longer exist.

There are two ways in which you can clean up your list: automatically and periodically removing agents or merging duplicates.

The Agent logs - Modify privilege is required to delete obsolete logs.