Types of information stored

The table below describes the types of information that SDMC stores and how long such information is retained:

Data

Type

Location and retention duration

User data for access management

  • First name, last name and e-mail address,
  • Device location (country).
  • Operating system logs: 1 year
  • Daily backups of databases: 7 days
  • SDMC user logs: 30 days

Event logs for audit and monitoring

  • User actions, date and time,
  • E-mail addresses (senders and recipients),
  • File name (no content),
  • Device: operating system, model, name and IP address.
  • Operating system logs: 1 year
  • Daily backups of databases: 7 days
  • SDMC user logs: 30 days

System administration logs

  • Software patches and updates
  • Account creation and deletion,
  • Operating system management operations,
  • Backup and restoration operations,
  • Server operations and maintenance.
  • Operating system logs: 1 year
  • Daily backups of databases: 7 days
  • SDMC user logs: 30 days

End user keys

Only for SDS Encryption Portal

End user keystore

As long as the user exists in SDS Encryption Portal

External user keys

Only for SDS Encryption Portal

End user keys

As long as the user exists in SDS Encryption Portal