Decrypting a Security BOX SmartFILE file with a recovery account

If the user needs to decrypt a Security BOX SmartFILE file with a recovery account:

1. Log into the recovery account.
2. Press and hold simultaneously CTRL+SHIFT keys and then double-click on the file you wish to decrypt.

- or -

Press and hold down the CTRL+SHIFT keys simultaneously, then right-click and select SecurityBOX > Decrypt.

3. Release the CTRL+SHIFT keys. The confirmation window is displayed.

4. Confirm the decryption.

The file is decrypted without a password.