Decrypting a user's data with a recovery certificate

The recovery certificate secures the use of a strong encryption solution. If a user loses access to their account and has not saved the encryption key, a recovery certificate ensures that the user can still decrypt the data. For example, if coworkers leave the company without decrypting all their data, this data can be recovered in plaintext.

The recovery certificate may come from another SDS Enterprise account from which the public encryption certificate will have been exported. Due to the fact that this recovery key is highly sensitive and because of the use of this key, it is essential that this recovery account be protected.