Performing administration tasks

1. Log in to SDS Encryption Portal as a security administrator. For more information, refer to the section Logging in to SDS Encryption Portal.
   
2. Click on the icon at the top on the right, and select Manage users.
3. In the Users menu, click on the user to whom you wish to assign permissions.
4. In the Security administration permissions area, enable or disable the various permissions as needed:
   • Give a user’s access to another user (Recovery role). this role makes it possible to grant access to all the protected files of one user to another user, for example if the former user has left the company.
   • Change users’ passwords (Helpdesk role). this role makes it possible assign a new password to a user who has forgotten the password associated with his SDS for C&M account.
   • Delete user
5. Click on Apply.

An icon appears on the user's page indicating that he holds the Helpdesk and/or Recovery role(s).

After logging back on to SDS for C&M, the user can now perform the operations that his role allows.

However, this user is not allowed to assign these roles to other users.

1. Log in to SDS Encryption Portal with the account of the user with the Helpdesk role. For more information, refer to the section Logging in to SDS Encryption Portal.
2. Select the Users menu on the left. The list of users whose accounts have been created appears.
3. Click on the user whose password you would like to change.
   The user’s page appears.
4. Click on Change password.
5. Enter the new password and confirm it, then click on Change password.
6. Communicate the new password to the user through a secure channel and encourage the user to change it.
   

EXAMPLE
If Paul resigns from the company, this operation would allow his colleague Alice to access all of Paul's protected files after he has left. Alice will keep her own access privileges while holding those belonging to Paul. However, Alice will not be able to access Paul's shared spaces (e.g., Dropbox). A request must be made to the provider.

1. Log in to SDS Encryption Portal with the account of the user with the Recovery role. For more information, refer to the section Logging in to SDS Encryption Portal.
2. Select the Users menu on the left. The list of users whose accounts have been created appears.
3. Click on the user whose account you wish to recover (Paul in our example).
   The information regarding this user appears.
4. Click on Give access.
5. Enter the full or partial name of the user to whom you wish to grant access (Alice in our example). The list of matches appears.
6. Select your user, then click on Give access.

After having logged on to SDS for C&M, the second user can now access all protected files belonging to the first user and inherit his privileges.

1. Log in to SDS Encryption Portal as a security administrator. For more information, refer to the section Logging in to SDS Encryption Portal.
   
2. Click on the icon at the top on the right, and select Manage users.
3. In the Users menu, click on the icon of the user to delete, and select Delete permanently.
4. Confirm the deletion.