Types of information stored

The table below describes the types of information that SDS for C&M stores and how long such information is retained:

Data

Type

Location and retention duration

User data for access management

  • First name, last name and e-mail address,
  • Device location (country).
  • Operating system logs: 1 year
  • Daily backups of databases: 7 days
  • SDMC user logs: 30 days

Event logs for audit and monitoring

  • User actions, date and time,
  • E-mail addresses (senders and recipients),
  • File name (no content),
  • Device: operating system, model, name and IP address.
  • Operating system logs: 1 year
  • Daily backups of databases: 7 days
  • SDMC user logs: 30 days

System administration logs

  • Software patches and updates
  • Account creation and deletion,
  • Operating system management operations,
  • Backup and restoration operations,
  • Server operations and maintenance.
  • Operating system logs: 1 year
  • Daily backups of databases: 7 days
  • SDMC user logs: 30 days

End user keys

End user keystore

As long as the user exists in SDMC

External user keys End user keys

As long as the user exists in SDMC