Creating SDS for C&M accounts
- The first time you use SDS for C&M to protect files or decrypt protected files.
- If the administrator deleted your user account from the administration server.
- On Windows, right-click on the icon in the notification area in the taskbar and select the Connect menu.
- or -
On macOS, click on in the menu bar, then click on the gear wheel to choose the Connect menu.
- In the Welcome window, click on Create your account, then on Next.
- In the window that appears, enter your business email address, then click on Next.
- Enter your first and last name, then click on Next.
- If your administrator has provided you with a personal key container (a file with a .p12 or .pfx extension), a window will appear, asking you to import this file. Click on Browse to select it, then enter the corresponding password.
- From the Protect your account window, choose the password you will use to sign in to SDS for C&M and to decrypt protected files.
- Click on Next. You’ll receive an email to the email address you have just specified. Check your mailbox to confirm your email address and activate your SDS for C&M account. If you do not receive the email, please look into your spam mailbox.
- Once you have confirmed the email address, the result may be one of the following:
- You are now registered on the SDS for C&M server and you can therefore protect files from any of your devices. For more information, please refer to the section Protecting access to a file.
- The validity of the key cannot be controlled: you need to confirm the creation of the account in order to proceed.
- The key is invalid (expired or revoked): you need to confirm the creation of the account in order to proceed. If a key has validity issues, refer to the section The application indicates issues with keys.
Once you have created your account, you can sign in to SDS for C&M from any device where the product is installed: desktops and mobile devices. When you sign in from a new device, you receive an email informing you about this action. You can check whether you have performed this action.